Prescriptions

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Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• Using your NHS account (in the NHS App)

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• Fill out a repeat prescription request form
• Bring the paper form to the surgery

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the dispensary or pharmacy 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the NHS app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions
• NHS - Nominating a pharmacy
• NHS - Find a pharmacy

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription:

• Using our online system
• Phone our dispensary staff 11am to 1pm and 4pm to 5pm on 01622 831257, option 3

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

They can also advise on medicine that you can buy without a prescription.

Find a Pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Electronic Prescription Service

The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually, EPS will remove the need for most paper prescriptions.

Learn more about the Electronic Prescription Service

Electronic Repeat Dispensing (eRD)

If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat dispensing. This means you won't have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

Learn more about the Electronic Repeat Dispensing